Effective Date: 28 September 2026
Welcome to AuraMeet. Your privacy and safety are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the AuraMeet mobile application ("App") and related services.
By creating an account or using AuraMeet, you agree to this Privacy Policy. If you do not agree, please do not use our App.
1. Information We Collect
To help you find genuine connections, we need to collect certain information about you.
A. Information You Provide to Us:
* Account Data: Email address, password, and username.
* Profile Data: Date of birth (used to verify you are 18+ and calculate your zodiac sign), gender, sexual orientation, location (city and country only; precise GPS coordinates are not stored), photos, and biography.
* Lifestyle & Preferences: Information you choose to share, such as religion, education, profession, relationship goals, smoking/drinking habits, fitness levels, and answers to profile prompts.
* Chats & Communications: Messages you send to your matches. We process these securely to deliver them. We may review chat logs if a user is reported or for safety enforcement. If you use our premium translation features, your message text may be securely processed by third-party translation APIs.
B. Information Collected Automatically:
* Device Information: Device ID, operating system, and app version. We strictly use Device IDs to enforce permanent bans for users who violate our Community Guidelines.
* Usage Data: How you interact with the App (e.g., swipes and matches).
C. Verification Data (Live Selfie):
To prevent fake profiles (catfishing) and bots, we require you to take a mandatory real-time selfie. This selfie is securely stored in a private vault and is never displayed on your public profile or shared with other users. Uploading this photo serves as your verification to access the platform. Our administrative team may access these photos solely for security audits, investigating user reports, or enforcing platform safety. We do not use automated facial recognition (AI) to process or match these images.
2. How We Use Your Information
We use your data to:
* Create and manage your account.
* Operate our discovery and matching features to show you relevant profiles.
* Enable messaging between matched users.
* Ensure the safety and security of our community (e.g., detecting bots, fraud, and harassment).
* Enforce our Terms of Service and Community Guidelines (including permanent device bans).
* Process premium subscriptions and in-app purchases.
3. How We Share Your Information
We do not sell your personal data to third parties. We only share your information in the following situations:
* With Other Users: Your profile information (photos, bio, prompts, lifestyle tags) is visible to other users on the App.
* With Service Providers: We share necessary data with trusted third parties who help us operate the App. This includes secure cloud hosting and object storage providers, geocoding services for city-level location, translation APIs for chat features, and payment processors (e.g., Google Play Billing, RevenueCat).
* For Legal Reasons: We may disclose your information if required by law, court order, or to assist in law enforcement investigations.
4. Zero Tolerance Policy & Device Bans
AuraMeet is a premium platform built on respect. If you are found violating our Community Guidelines (e.g., harassment, hate speech, explicit content, scamming), your account and Device ID will be permanently banned.
In the event of a ban, we retain your Device ID and email address securely to prevent you from creating a new account.
No Refunds: If your account is banned due to a violation of our rules, any active premium subscriptions or in-app purchases will not be refunded.
5. Data Retention and Deletion
We keep your personal information only as long as you have an active account.
* Account Deletion: You can delete your account at any time through the App's Settings menu. Upon deletion, your profile will immediately disappear from the App, and your data (including photos and verification selfies) will be permanently deleted from our active servers and cloud storage within 30 days, except for data we must retain for legal or security reasons (e.g., banned Device IDs).
6. Children's Privacy
AuraMeet is strictly restricted to individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we discover that a user is under 18, their account will be immediately terminated, and their data deleted.
7. International Data Transfers
AuraMeet operates globally. Your information may be transferred to, and processed in, countries other than your own (including the United States and the European Union). By using the App, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR and other applicable laws.
8. Your Privacy Rights
Depending on your location (e.g., GDPR in Europe, CCPA in California), you have the right to:
* Access the personal data we hold about you.
* Request correction of inaccurate data.
* Request deletion of your data.
* Withdraw consent for specific data processing.
To exercise these rights, please contact us at the email address below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the App or via email.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@aurameetapp.com